FAQ


SHIPPING

  • Paid orders will be processed and dispatched after 1-3 business days upon confirmation of payment.
  • Delivery will be shipped via the following couriers:

                   LALAMOVE (Metro Manila Only)  

                   LBC

                             Metro Manila: 1-3 Business Days
                               Visayas: 2-7 Business days

                                 Mindanao: 2-7 Business days

                          AP Cargo

                                 Metro Manila: 1-3 Business Days

                                   Visayas: 2-7 Business days

                                     Mindanao: 2-7 Business days 

            Note: SHIPPING IS NOT FREE. Fees are collected upon delivery of your packages.

             

            RETURN & EXCHANGE POLICY

            • All items will be shipped in good condition and with safe packaging. In the event that the item is damaged during shipment, we will replace the item free of charge within 7 days upon receipt. 
            • We do not accept returns for the reasons of the customer changed his or her mind, bought the wrong size or color, or want another item instead.

             

            PAYMENTS

            • Bank Deposits (BPI & BDO)
            • GCASH
            • Credit Card (via Paypal)

            Note:

            • Orders will be reserved for only 24 hours.
            • For PRE-ORDERS, we only require 50% of the total amount. Down payments are NONREFUNDABLE.